Our team can also increase the efficiency on your existing CMS solution. Ordinary support and maintenance agreements don’t provide the services to ensure that your staff is getting the most out of the current system. Detailed Application Audits provide insight into the efficiency of your system. From performance tuning to additional training or ad-hoc report support, TAG can help.

PAMS “PHOENIX APPLICATION MODERNIZATION SERVICES” – OVERVIEW

Our Phoenix Application Modernization Services (PAMS) provides an alternative strategy to the “buy or build” decision matrix. PAMS enables you to leverage your existing hardware and application through an incremental, risk neutral, initiative that provides an eclectic solution and maintains the efficiency of your established business processes and infrastructure investment.

PAMS is designed to analyze your applications portfolio, software architecture, and enterprise computing platform and efficiently transition them to an open, service oriented architecture that enables your court to focus on efficiency, productivity, and savings.

Our methodology begins with an evaluation of your legacy applications. The evaluation focuses on the efficiency of your business processes. PAMS allows you to identify, prioritize, and schedule, in an orderly and controlled fashion, the processes that should be ported from legacy systems, as well as those that should be re-engineered.

You get a clear path to SOA, providing a fluid nexus between old and new functionality. The result is increased flexibility with process-driven systems that leverage and harmonize legacy applications and re-architected components. PAMS also facilitates rapid initial savings through an incremental transition approach which involves re-hosting followed by re-architecting.

Our services will address hardware and software virtualization, server consolidation, data center optimization and application rationalization. Solutions are designed to meet the client’s specific needs while optimizing technology and maximizing efficiency. The offering takes a universal approach to modernization to help minimize risk / disruption, increase cost savings and enhance data center efficiency.

Applications developed in DB2/Cobol, Informix, Sybase, MS Access, MS SQL Server, and others can be transformed into multi-tiered applications based on a Java/J2EE or .NET architecture. PAMS provides consistency, reduces risk, provides faster project delivery times and lowers project costs.

CASE MANAGEMENT SYSTEM EXTENDER (CMSx)

The Case Management System Extender (CMSx) provides a second service option to enhance your systems functionality and efficiency. The CMSx is a Web-based custom solution developed to overlay against the customer’s current CMS database. The CMSx is not a replacement for your current CMS but an extension of new or upgraded functionality to your legacy application. It will add new functionality, improve or enhance existing functionality, and correct system deficiencies. The TAG will develop the application based on the client’s specific needs. Like all of our products, no license cost is associated with CMSx and the application functionality will be owned by the client after completion.

The Amicus Group provides a unique opportunity for clients to develop and own a world class integrated justice system without the traditional expense of license fees and perpetual support and maintenance charges.

The case management software market is struggling to define and deliver the next generation of software applications. The question of whether this is a custom market or Commercial off-the- Shelf (COTS) market is open for discussion and warrants careful examination.

Historical analysis indicates that the initial short-term cost of implementing enterprise packaged software based solutions is often significantly more than a custom solution. However, a COTS package will usually provide the best return on investment over the long term:

• If it is aligned with your organization’s business and technology strategy.
• If it can meet most of the core business requirements and a custom solution can accommodate unsupported core business requirements without modifying the product’s software modules.
• If it is anticipated that most of the COTS product functionality will be used in the next three to five years.
• If Information Technology (IT) resources with the proper skill sets are not available to the organization.

Large courts, therapeutic courts and courts with complex processes or high volume data entry requirements have had to compromise in order to accommodate COTS solutions. The expected advantage of buying a solution rapidly evaporates when extensive modifications are required to “shoehorn” a system that really doesn’t fit the court’s needs. More importantly, the CMS industry has not enjoyed the long -term stability that has been realized from more mature and stable commercial application vendors offering products such as Enterprise Resource Planning and financial package applications.

With The Amicus Group the rules for delivering custom 21st century case management systems have changed. A strategic alliance with TAG solves the Buy vs. Build dilemma.

Strategic alliances are agreements between partners in which each commits resources to achieve a common set of objectives. We understand how important it is to meet the court’s needs and provide the best solutions available in the market. That’s why a partnership with TAG will enable you to develop and deliver world-class solutions. Our strategic alliances are long-term relationships where we both invest people and resources to meet your objectives.

The buy decision is only the beginning. Systems implementation is hard work. Typically, it is a multiple year initiative that requires unprecedented levels of cooperation from diverse constituents throughout the sponsoring organization. Judges, Clerks of Court, Prosecutors, Probation Departments, Chief Information Officers, managers, staff, the local bar and the general public are critical stakeholders that must work closely together and actively participate if the implementation is to succeed. New procedures, rules and operations will be spawned by the system. Reorganization, data conversion and training are just a few of the critical tasks that you will face.

Systems implementation will challenge every aspect of your organization and require you to meet deliverable schedules that are critical to the timely completion of the project as well as maintain historic service levels without disruption.

Only a test. Only a test.

Only a test. Only a test.